Price Match Policy
Here at Outdoor Kitchen Connection.com, we work very hard to ensure that we offer the absolute best prices online while they are getting genuine and quality products.
We do this by trimming our overhead costs by selling the majority of our products manufacturer-direct. This means our customers get genuine and quality products directly from their favorite brands with no hidden middle-men fees.
Therefore, we are confident that we can give you the best bottom line price. Simply contact us and we will get started on seeing if we can help.
Reach out to us by using one of the following methods:
- Our live chat box in the bottom right hand corner
- Emailing us direct at email@example.com
- Calling us direct at (855) 430-3500
- Or by visiting our contact us form here
Include in your message:
- A screenshot of the bottom line price on our competitors website
- A screenshot of our bottom line price
- **Note: The bottom line price is the price you see after proceeding through the entire checkout process and pausing right before you submit the order. This price includes Shipping & Handling fees, Tax Fees, and any other fees. Many other sites will hide these costs during the check-out process.
- **Note: Conditions apply. Please see below.
What happens next:
- Our team will look into your inquiry
- We may price match or beat our competitor's pricing
Conditions Do Apply:
- The product must be identical (brand, model, color, dimensions, options chosen) to the product in question on outdoorkitchenconnection.com
- Promotions such as coupon codes, rebates, "buy one, get one free offers", or anything else of that nature are not eligible
- Our competitor must have the item in stock
- Guarantee applies only to online-only retailers (does not apply to retailers that have a brick and mortar (physical) location.
- Products cannot be from an auction website or discounter store (Overstock.com, Ebay.com, Costco, Etc.)
- The retailer must be an authorized dealer for that product
- The item price, taxes, and shipping charges are taken into account
- The competitor advertised price must adhere to MAP set forth by manufacturers/suppliers.
- We will only consider to price match our competitors before point of purchase. After point of purchase, please get in contact with us at firstname.lastname@example.org.
Are any brands or products not eligible for Price Matching?
Currently the following brands or products are not eligible for Price Matching and excluded for the Price Match Policy:
- All Summit Appliance products are not currently eligible for Price Matching.
- All American Fireglass products