Items are processed within 2-3 business days.

Shipping times may vary based on the product(s) and manufacturer lead time and depending on the final destination. All items are delivered via FedEx, UPS, USPS or by a reputable Freight Carrier.

Shipping Dimensions over 50” Wide or 100 lbs will be shipped via Freight Carrier the carrier will contact you to arrange delivery time.

Items below 50” Wide & 100 lbs will be shipped via UPS or FedEx small package.

Freight Shipments are Curbside Delivery in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not required to do so. If you require Inside Delivery, please notify us at the time of placing your order. E-Mail: support@outdoorkitchenconnection.com (additional fee applies for Inside Delivery).

Please inspect carefully the carton and contents of your product when it arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately (E-Mail: support@outdoorkitchenconnection.com) no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.

*All Order Cancellations Must Be Done 24 Hrs After Placing Order - After that period the Return Policy takes effect.

Free Shipping: All purchases we ship for Free anywhere within the Continental USA.

Family Business:Outdoor Kitchen Connection is a family owned and operated business with a passion for outdoor cooking and lifestyle. Every single customer matters to us. We treat you like we would treat our own family

No Sales Tax:You do not pay any sales tax on purchases (unless delivered to our home state of Texas).

Lowest Price Guarantee:If you find any product cheaper elsewhere, we will beat it. (Must be from approved authorized dealer and provide link).

Excellent Customer Service:From the moment you first contact us we will offer you the very best advice and service to find the item you need at the price that suits you.

Brand Names:At Outdoor Kitchen Connection we offer all the Top Name Brands. We are authorized dealers for all of the products and brands we carry. We are always able to offer our customers the highest and best quality Outdoor Kitchens including grills, Islands, Storage Pieces with door access, Outdoor Refrigeration, Fire pits and Fire Pit Tables, or outdoor furniture for their particular needs and budget. Call us today and we will be delighted to be of service.